CUPPA MUGS FOR FREE
CUPPA MUGS CODE
CUPPA MUGS DOWNLOAD

If you're returning Joules items bought from one of our stores you can download a free returns label here.

We'd recommend asking for a proof of postage, so you have a reference in case your parcel takes a while to arrive with us.

CUPPA MUGS CODE

If you don’t have a printer don’t worry, you will also be given a QR code which you can show to the post office and they will print the label for you. Include the returns note inside the parcel, attach the label to the outside and head to your nearest post office. Simply enter your order details and then select the item(s) you want to return. Then simply peel the label, stick and head to your nearest post office.Īlternatively, if you placed your order online you can raise a return here.

CUPPA MUGS FOR FREE

To return your Joules items to us for free via Royal Mail post, please complete the returns form that came with your order. For items purchased between the 12th of April 2021 and the 1st of April 2022, our standard returns period was extended to 90 days (this excluded Friends of Joules and Garden Trading items). If you are not completely happy with any product that you have ordered from us, you may return it to us in its original condition any time within 30 calendar days from the date of despatch.

We do have a store in the UK, for orders within England, Wales, Scotland & Ireland.We’re partnering with 100s of creative people and businesses to bring you 1000s of perfect products for you and your family (even your four legged friends!)… in just one place.

We will confirm your details have been changed, please allow a few hours for us to confirm receipt of your request. Please do contact us asap if you need to change the address information via email or Facebook message. We do receive the address details from the details on the order - please ensure these details are correct at the time of purchase as we cannot change the address once it has been posted.Due to international post this can sometimes take a little longer. Orders to New Zealand are estimated to arrive within 5-8 business days.If you have NOT received your order within 7 WORKING DAYS, please do contact us as there may have been an issue with the postal service.Our orders are typically received within 3-5 working days. We don’t have any control over the service Australia Post provide - although we are always happy to help if the item has still not arrived after the 7 WORKING DAYS.The postal service provided claim to deliver the item 3-5 business days after posting, although the service can take up to 7 WORKING DAYS.Standard post is automatically included in your order however we do offer express post for an additional fee.If an order has been made on a Friday, this will be posted the following Monday, using standard post.(i.e, ordered on a Tuesday, we will be posting the item on a Wednesday.) Once the purchase has been made, they are posted the next working day.

We post ALL items using the standard service with Australian Post.

Please do retrieve this before throwing away the envelope that we have posted to you.

Envelopes are provided loose inside the larger postage envelope, they are NOT in the cello wrapped card.

We only post to Australia & New Zealand.

FREE STANDARD POSTAGE DISPATCHED THE SAME DAY! if ordered before 1pm (Mon - Fri) or the next working day if after 1pm! (Mon-Fri)

Cuppa mugs